Privacy Policy

Last updated: May 2026

1. Overview

Voxxpen is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

2. Data We Collect

2.1 Audio data

When you start a transcription session, audio PCM data is streamed from your browser to our server in real time. This audio is:

  • Processed entirely in memory — it is never written to disk in raw form;
  • Discarded immediately after transcription;
  • Never shared with third parties for transcription purposes.

The resulting text transcript is saved as a plain-text file on the server for your session and can be downloaded via the interface.

2.2 IP address & cookies

We store your IP address and a random browser cookie identifier (vs_demo_id) solely to enforce the free demo limit (2 runs per user). This data:

  • Is stored in a local SQLite database on the server;
  • Is not shared with third parties;
  • Is not used for tracking, advertising, or profiling.

2.3 Payment data

Payments are processed by Stripe. Voxxpen never sees or stores your card details. We store only a Stripe session ID and a one-time session token to verify your purchase. Please review Stripe's Privacy Policy.

3. How We Use Your Data

  • To deliver the transcription service;
  • To enforce demo session limits and prevent abuse;
  • To verify and fulfil paid session requests.

4. Data Retention

Transcript text files are retained on the server for operational purposes. Demo usage records and payment tokens are retained indefinitely to prevent abuse. If you wish to have your data deleted, please contact us.

5. Cookies

We use a single first-party cookie (vs_demo_id) to track demo usage. No third-party tracking cookies are used. No advertising cookies are used.

6. Third-Party Services

We use Stripe for payment processing. Stripe may set cookies. Please see Stripe's Privacy Policy.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data. Please contact us to exercise these rights.

8. Changes

We may update this policy. Material changes will be reflected in the "last updated" date above.

9. Contact

Privacy questions? Visit our Contact page.